Frequently Asked Questions

Unserizo is a state-of-the-art hardware wallet designed to provide maximum security for your cryptocurrency assets. It combines military-grade encryption with user-friendly interface to offer the best protection for your digital wealth.

A hardware wallet stores your private keys offline in a secure chip, isolated from potentially vulnerable computers or smartphones. Transactions are signed within the device itself, ensuring your private keys never leave the secure environment.

Unserizo supports over 5000 cryptocurrencies including:

• Bitcoin (BTC)
• Ethereum (ETH) and all ERC-20 tokens
• Binance Smart Chain (BSC) tokens
• Polygon (MATIC)
• Solana (SOL)
• And many more!

Yes, Unserizo employs multiple layers of security:

• Secure Element chip (CC EAL5+ certified)
• PIN protection
• Recovery phrase backup
• Firmware verification
• Tamper-evident packaging

If you lose your Unserizo device, your funds remain safe. You can recover all your assets using your 24-word recovery phrase on a new device. This is why it's crucial to store your recovery phrase securely and never share it with anyone.

No, Unserizo operates on a zero-knowledge principle. We never have access to your private keys, recovery phrase, or any sensitive information. Your keys are generated and stored exclusively on your device.

Setting up your Unserizo is simple:

• 1. Unbox and connect your device via USB or Bluetooth
• 2. Download the Unserizo app
• 3. Initialize your device and create a PIN
• 4. Write down your 24-word recovery phrase
• 5. Verify your recovery phrase
• 6. Start managing your crypto assets!

Unserizo is compatible with:

• Windows 10 or later
• macOS 10.14 or later
• Linux (Ubuntu 18.04+, Fedora 28+)
• Android 8.0 or later
• iOS 13 or later

Firmware updates are released regularly to enhance security and add new features. To update:

• 1. Connect your device to the Unserizo app
• 2. Check for available updates in Settings
• 3. Follow the on-screen instructions
• 4. Never disconnect during the update process

Yes! Unserizo integrates seamlessly with major decentralized exchanges (DEXs) including PancakeSwap, Uniswap, SushiSwap, and 1inch. You can swap tokens directly while keeping your assets secure in your hardware wallet.

Unserizo doesn't charge any additional fees for trading. You only pay:

• Network gas fees (varies by blockchain)
• DEX trading fees (typically 0.3%)
• Slippage tolerance you set

Yes, connecting to DEXs through Unserizo is safe. Your private keys never leave the device. All transactions must be physically confirmed on your hardware wallet, protecting you from malicious websites or smart contracts.