Privacy Policy

1. Introduction

Unserizo ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our hardware wallet and related services.

By using our products and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Shipping address for product delivery
• Payment information (processed securely through third-party providers)
• Account credentials for our services

Device Information

When you use our hardware wallet, we may collect:

• Device serial number for warranty and support purposes
• Firmware version information
• Usage statistics (anonymized)

Transaction Information

We do NOT have access to:

• Your private keys
• Your wallet addresses
• Your transaction history
• Your cryptocurrency balances

3. How We Use Your Information

We use the collected information for various purposes:

• To process and fulfill your orders
• To provide customer support and respond to inquiries
• To send important updates about your device and services
• To improve our products and develop new features
• To comply with legal obligations and enforce our terms
• To detect and prevent fraud or security issues

4. Data Security

We implement industry-standard security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Regular security audits and assessments
• Limited access to personal information on a need-to-know basis
• Secure data centers with physical and digital protection

Your hardware wallet operates with a zero-knowledge architecture, meaning we never have access to your private keys or cryptocurrency holdings.

5. Third-Party Services

We may share your information with trusted third-party service providers who assist us in:

• Payment processing
• Shipping and logistics
• Customer support tools
• Analytics services (anonymized data only)

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Export your data in a portable format

To exercise these rights, please contact us at contact@unserizo.store

7. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Maintain your session and preferences
• Analyze website traffic and usage patterns
• Improve user experience and website functionality

You can control cookie settings through your browser preferences.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: contact@unserizo.store
• Phone: +1 323 735 0599
• Address: 2701 S Vermont Ave, Los Angeles, CA 90007, United States